Fix sign-in problems

Most sign-in problems have a fast fix. Check your spam folder for the code, or sign in with Google instead.


You sign in at sign-in page with your email or with your Google account. New here? Use sign-up page. The steps below fix both pages.


How do I create an account?


  1. Open the sign-up page.
  2. Click Continue with Google, or type your email address and we send you a code.
  3. Type the code to finish. You land on the dashboard with free credits to start.


There is no card and no trial to cancel. See free credits and rewards for how many credits you get and how to earn more.


I did not get the verification code


When you sign in with email, we send a code to your inbox.


  1. Wait one minute. The email can take a moment to arrive.
  2. Check your Spam or Junk folder. Search for "AITuber".
  3. Check that you typed your email address correctly.
  4. Click Resend on the sign-in page to get a new code.


A code works only once and only for a short time. Always use the newest email.


Can I sign in with Google instead?


Yes. On the sign-in page, click Continue with Google and pick your Google account. No code is needed.


Use the same email address every time. If you sign up with Google and later use email sign-in with the same address, you reach the same account.


The page is blank, the buttons are missing, or it keeps looping


Sometimes the page opens but the form never appears. There is no Continue with Google button
and nowhere to type your email. The form arrives a moment after the page itself, so anything on
your device that blocks it leaves an empty page. This happens on the sign-up page too.


  1. Reload the page.
  2. Try a private (incognito) window.
  3. Turn off browser extensions that block scripts, ads, or cookies. This is the most common cause.
  4. Clear your browser cache and cookies for app.aituber.app.
  5. Try a different browser, for example Chrome or Firefox.
  6. Try another device or your phone, on a different network.


If none of that works, tell us in the chat and say which browser you use and what you see.


Still stuck?


Send us a message in the chat bubble at the bottom right of sign-in page. Tell us your email address and what you see on the screen.



Updated on: 27/09/2026

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