My channel will not connect or says access denied
Most channel connection failures come from the permission screen on the platform's side. Try the connection again, and allow every permission it asks for. The fixes below cover the common cases.
The connection fails or says access denied
- Go to the publish page and open the Accounts tab.
- Click Connect Account and pick the platform again.
- On the platform's permission screen, allow everything it asks for. For Google, tick every checkbox. If a permission is missing, we cannot post for you, and the connection fails.
- Make sure you pick the right account on the platform's sign-in screen, not another account you are also logged into.
- If it still fails, try again in a private (incognito) window.
"Connection canceled" means the permission screen was closed before it finished. Just try again.
"That account did not finish connecting" means the platform told us the sign-in did not
complete. It usually does not mean you did something wrong, and it can happen even when the
platform's own settings page shows AITuber as connected. Try again, allow every permission, and
pick the account or Page you want to post to on the platform's screen. If the same message comes
back, tell us which platform and which account, and we will look at it from our side.
My YouTube channel does not show up when I connect
Google only lists the channels of the Google accounts you are signed in to in that browser. If your channel is missing from the list, your browser is signed in to a different Google account, or to none.
- Open YouTube in the same browser, in a new tab.
- Sign in with the Google account that owns the channel. Check that you can see your channel there.
- Go back to the publish page, open Accounts, click Connect Account and pick YouTube again.
Your channel now appears on the Google screen. Pick it and allow every permission.
YouTube says the account has no channel
That Google account has no YouTube channel. Create a channel on YouTube first, then connect again. Pick the Google account that owns the channel you want to post to.
Instagram or Facebook will not connect
- Instagram needs a Professional or Creator account. Switch the account type in the Instagram app, then connect again.
- Facebook posts to a Facebook Page you manage. A personal profile without a Page cannot
connect. On the Facebook screen you must tick the Page you want, not only your own profile.
My channel asks me to reconnect, or a publish failed with a reconnect note
The platform ended the old connection. This happens when you change your password, when the platform resets your session for security, or when a permission was removed. On Facebook it also happens when the Page permissions were not all allowed.
- Click Reconnect on the message at the top of the dashboard. If you do not see it, go to the Accounts tab and find the channel card. It says This account needs to be reconnected. Click Reconnect there.
- Sign in to the platform and allow every permission it asks for. On Facebook, tick the Page you post to.
You cannot publish to that account until you reconnect. Posts to that account fail while it is disconnected. After you reconnect, open the Publications tab and retry the ones you still want. We also email you when a publish fails for this reason.
On a YouTube channel, scheduled posts that are still waiting for their time move to the new connection on their own after you reconnect. You do not need to schedule them again.
The message at the top of the dashboard shows only for accounts you still post to. You can hide it for the rest of your visit.
Some of my videos did not post to YouTube
If a post to your YouTube channel failed in the last two weeks because the daily upload room on its connection ran out, and the channel is not yet on our newest connection, the publish page shows a message that asks you to reconnect the channel, and the channel card says Some videos did not post. Reconnect to fix this. Click Reconnect, sign in with the Google account that owns the channel, and allow every permission. This moves the channel to a faster connection with more room to post each day. Your posted videos stay where they are, and nothing else about the channel changes.
The message shows only for this one reason. A post that failed because the connection expired, or because YouTube applied your own channel limit, is a different problem with its own fix. A failure from before your last reconnect does not count, and the message goes away once you reconnect.
You can hide the message if you do not want to reconnect now. Publishing keeps working.
Some older TikTok connections also show a Reconnect note even while they still work. Reconnecting moves them to our newer, more reliable connection.
Still stuck?
Send us a message in the chat bubble. Tell us the platform name and add a screenshot of the error you see. We can then check the connection on our side.
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Updated on: 10/10/2026
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